At 1xb, we believe that the joy of playing only has meaning when it is done in a healthy and responsible way. We provide a range of self-control tools and support resources to ensure every member can enjoy our platform without excessive risk.
We equip you with effective tools to maintain control over your gaming experience.
Set daily, weekly, or monthly deposit limits based on your financial capacity. Once a limit is set, the 1xb system will block any deposit that exceeds the amount you have defined. Limits can be reduced immediately, but increasing a limit requires a 7-day cooling-off period before taking effect — this protects you from impulsive decisions.
Control how long you spend on the platform each day. When your time limit is approaching, the system will send you a reminder. Once the limit is reached, your gaming session will be terminated automatically — even if you are mid-game. Adequate rest is essential for making sound decisions.
Need a short break? Use the Play Break feature to suspend your account for 24 hours, 7 days, or 30 days. During the break period, you will not be able to log in or place any wagers. Your account balance remains safe and balance withdrawals are still permitted during this time.
For those who need a more serious step, Self-Exclusion allows you to block your account for 6 months, 1 year, 2 years, or permanently. During this period, 1xb will not send you any promotions or marketing communications. This request cannot be reversed before the period ends.
Set the maximum loss amount you are willing to absorb within a given period. Once this limit is reached, you will not be able to place new wagers until the limit period expires. This ensures you do not fall into a cycle of chasing losses that could lead to serious financial difficulties.
The 1xb platform sends automatic notifications when you are approaching a set limit, when your playing session has lasted more than 1 hour, and when your betting patterns show signs of risk. These reminders are designed to help you make more mindful and controlled decisions.
Responsible gaming means enjoying wagering activities as a form of entertainment — not as a way to resolve financial or emotional problems. At 1xb, we understand that the majority of our members play in a healthy and controlled manner, but we also recognize that a small number of individuals may struggle to control their playing habits.
The responsible gaming principles we uphold are straightforward: play for fun, not out of dependency. This means you should only wager money you can afford to lose without affecting your basic needs and those of your family. Gambling should never become a source of stress or conflict in your life.
As a trusted platform in Malaysia, 1xb adheres to strict responsible gaming standards. We train our customer support team to identify early signs of gambling problems and respond with empathy and effectiveness to members who need help.
Recognizing the early warning signs is an important first step. Here are some indicators that your playing habits may have started to have a negative impact:
Borrowing money to gamble, being unable to pay bills, or hiding gambling expenses from family.
Frequently playing longer than planned or being unable to stop even when you want to.
Continuing to play in an attempt to recover money already lost, even as losses keep growing.
Neglecting family, friends, or work responsibilities in order to spend more time gambling.
Feeling restless, irritable, or stressed when unable to gamble or when experiencing losses.
Lying to loved ones about how often or how much you gamble.
Take a moment to answer the following questions honestly. If your answer is "Yes" to any of them, it may be time to reassess your gaming habits:
Have you ever used your savings or daily expense money to gamble?
Do you feel the need to increase your bet amounts to get the same level of excitement?
Has your gambling affected your relationships with family or friends?
Have you ever tried to stop gambling but failed to do so?
Do you gamble to escape personal problems, anxiety, or feelings of unhappiness?
Do you feel that gambling has become something you can no longer fully control?
Activating self-control tools at 1xb is simple and can be done in just a few minutes. Follow the steps below:
Click the Login button at the top of the page and enter your account credentials. Make sure you are using a secure device and network.
Click on your profile icon in the top right corner, then select "Account Settings" from the dropdown menu.
Inside your account settings, there is a dedicated tab for all self-control tools. Click that tab to view all available options.
Set deposit limits, time limits, loss limits, or activate a play break as needed. Each option comes with clear on-screen guidance.
Once you have selected your settings, you will need to confirm via an OTP sent to your registered phone number. This ensures that only you can change your self-control settings.
More than just tools — these are the core values we uphold in every aspect of our operations.
All our support staff undergo specialized training to identify and assist members experiencing gambling-related difficulties.
A thorough KYC process ensures that only individuals aged 18 and above can create an account and play at 1xb.
We do not send promotional offers to members who have activated self-control tools or are currently in a self-exclusion period.
Our system continuously monitors betting patterns and will issue automatic alerts when suspicious activity is detected.
With over 50,000 active members in Malaysia, 1xb offers an enjoyable casino, slots, and sports experience in a safe and responsible environment. All self-control tools are available free of charge — because we care about your well-being, not just our bottom line.